Privacy Policy

Effective October 2026

This Privacy Policy explains how Jenny Valenzuela, REALTOR® (CA DRE #02235614), with Grounded Real Estate (CA DRE #02174660) ("we," "us," or "our"), collects, uses and protects your information when you visit this website, submit a form, or communicate with us by phone, text message or email.

Information We Collect

  • Information you provide: your name, phone number, email address, property address, and details about your real estate goals when you fill out a form, request a home valuation, book a consultation, or contact us.
  • Information collected automatically: basic technical information such as your browser type, device, and pages visited, collected through cookies and similar tools to help the website function and improve.

How We Use Your Information

  • To respond to your inquiries and provide the real estate services you request
  • To send you text messages and emails related to your inquiry, including appointment reminders and follow-up, when you have given consent
  • To schedule consultations, home valuations and property showings
  • To improve our website and services
  • To comply with legal and regulatory obligations

Text Messaging (SMS)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our Terms of Service for full messaging terms.

How We Share Information

We do not sell your personal information. We may share information only:

  • With service providers who help us operate our website, CRM, scheduling and communications, under obligations to protect it
  • With parties involved in your real estate transaction (such as lenders, escrow or title companies) when you ask us to, or as needed to complete your transaction
  • With our brokerage, Grounded Real Estate, as required for licensing and compliance
  • When required by law

Your California Privacy Rights

If you are a California resident, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and opt out of any sale or sharing of personal information. We do not sell personal information. To make a request, contact us using the information below.

Data Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information from unauthorized access.

Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact Us

Jenny Valenzuela, REALTOR® · Grounded Real Estate
116 S Imperial Ave, Ste F, Imperial, CA 92251
Phone: (760) 556-0234
Email: [email protected]